Safety on public transport
There have been reports of increasing incidents on public transport threatening the safety of both passengers and staff.
This information should not be relied upon as legal or professional advice. Read the disclaimer.
UK-wide support organisations
Bawso provides practical and emotional support to Black Minority Ethnic and migrant victims and survivors of domestic abuse and other forms of violence and gender-based violence.
24/7 helpline: 02920 644 633
Email: [email protected]
Bright Sky offers information around domestic abuse, as well as a searchable directory of local support organisations for people experiencing domestic abuse. Bright Sky also offers an app to access support.
Childline is a counselling service for children and young people provided by the NSPCC. It deals with any issues which cause distress or concern, including child abuse and psychological abuse.
Helpline: 0800 1111
Domestic Violence Assist is a charity specialising exclusively in arranging Non-Molestation Orders, Prohibited Steps Orders, and Occupation Orders throughout the UK.
Phone: 03000 04 03 75
Email: [email protected]
Referral forms are available for self-referrals and professional referrals.
Freedom is a specialist, free, and confidential dog fostering service, run by the Dogs Trust, for people who are fleeing domestic abuse.
Phone: contact numbers are listed by region on the organisation’s website
Email: [email protected]
Galop is a LGBT+ anti-violence charity which runs the National LGBT+ Domestic Abuse Helpline.
Helpline: 0800 999 5428
Email: [email protected]
Hourglass works to end the harm, abuse and exploitation of older people.
24/7 helpline: 0808 808 8141
Text: 07860 052906
Email: [email protected]
There is an online chat available.
Imkaan provides a directory of member organisations offering specialist, frontline support for Black and minoritised women and girls across the UK.
Karma Nirvana is the specialist helpline for forced marriage and honour-based abuse.
Phone: 0800 5999 247
An organisation run for Latin American women and children fleeing gender-based violence.
Phone: 020 7275 0321
Email: [email protected]
Latin American Women’s Rights Service
This organisation offers confidential specialist services for all Latin American women, including advice and counselling for women facing gender violence.
Phone: 0808 145 4909
Email: [email protected]
Lifeline is a free and confidential fostering service for cats whose families are fleeing domestic abuse, run by Cats Protection.
Email addresses and phone numbers to access the service are listed by region on the organisation’s website.
Lotus Justice & Support Centre
Lotus Justice & Support Centre CIC supports survivors of domestic abuse and members of the Romanian community across the UK.
Phone: 0800 098 2730
Email: [email protected]
An information, support and signposting service for men suffering from domestic abuse from their current or former partner.
Phone: 0808 800 1170 (Freephone) or 01823 334 244 (Helpline)
The Mix is a support service for under 25s in the UK. It offers a confidential helpline and counselling service.
Text: THEMIX to 85258
National Centre for Domestic Violence
An organisation dedicated to helping people identify the early signs of domestic abuse, make decisions for a better life and make domestic abuse socially unacceptable. It provides a free, fast emergency injunction service to victims and survivors of domestic abuse.
Phone: 0800 970 2070 or 020 7186 8270
Text: NCDV to 60777
General enquiries email: [email protected]
Opoka provides support for Polish women and children in the UK who are experiencing domestic abuse. It offers practical and emotional support, as well as refuge accommodation and a helpline.
Helpline (Polish language): 0117 427 0012
Email: [email protected]
Rape Crisis (England and Wales)
Rape Crisis England & Wales (RCEW) is an organisation that supports the work of Rape Crisis Centres across England and Wales. It raises awareness and understanding of sexual violence and abuse in all its forms.
24/7 helpline: 0808 500 2222
There is an online chat available.
Refuge provides specialist support to women and children escaping domestic abuse and other forms of violence. The organisation runs the National Domestic Abuse Helpline, which is a 24-hour, free national phone service.
National Domestic Violence Helpline: 0808 2000 247 (open 24/7)
Website: National Domestic Abuse Helpline
There is an online chat available.
Respect works to end domestic abuse by offering information and advice to people who are abusive towards their partners and want help to stop. Respect also runs a specific helpline for male victims and survivors of domestic abuse.
Helpline for domestic abuse perpetrators and those supporting them: 0808 8024040
There is an online chat available.
Helpline for male victims and survivors: 0808 801 0327
There is an online chat available.
Respond is a national charity supporting people with learning disabilities and autistic people who have experienced abuse, violence, or trauma.
Phone: 020 7383 0700
Email: [email protected]
This is a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as revenge porn.
Phone: 0345 6000 459
Email: [email protected]
A women’s charity working to help women through the law with a focus on addressing violence against women.
Helplines: 020 7251 6577 or (for women working or living in London) 020 7608 1137
Email: [email protected]
SignHealth is a deaf health and wellbeing charity which offers specialist support for deaf people experiencing domestic abuse. Support is offered in BSL format, as well as by text and email.
Text: 07800 003421
Email: [email protected]
There is an online BSL chat available.
Southall Black Sisters aims to meet the needs of Black (Asian and African-Caribbean) women. It aims to highlight and challenge all forms of gender-related violence against women and empower them to gain more control over their lives.
Phone: 0208 571 9595
Surviving Economic Abuse raises awareness of economic abuse. It provides guidance and information for people experiencing economic abuse via its website.
Email: [email protected]
The Survivors Trust aims to support and empower survivors of rape, sexual violence and childhood sexual abuse.
Helpline: 08088 010 818
Helpline Email: [email protected]
Enquiries Email: [email protected]
Survivors UK supports male and non-binary survivors of sexual violence, providing counselling and practical help. It operates the National Male and Non-Binary Survivors Helpline.
Helpline: 0808 801 0332
Text: 0786 003 1252
Email: [email protected]
There is an online chat available.
The Suzy Lamplugh Trust runs the National Stalking Helpline which provides guidance and information to anyone who is currently or has previously been affected by harassment or stalking.
National Stalking Helpline: 0808 802 0300
Woman’s Trust is a specialist mental health charity, providing free counselling and therapy for women who have experienced domestic abuse.
Phone: 0207 034 0303
Email: [email protected]
UK Government resources
Gov.uk Report Domestic Abuse provides a list of organisations which victims can contact to get help and advice about domestic abuse.
The government has published Domestic abuse: how to get help. This includes links to advice and further material, specialist services for people from ethnic minorities, services for people with disabilities, sources of help for young children, and helplines.
Criminal Justice resources
The Crown Prosecution Service has a Support for victims of domestic abuse webpage.
The College of Policing has created an Authorised Professional Practice on Domestic Abuse which explains how the police should deal with domestic abuse reports – there is a specific section on Victim support and welfare.
NHS resources
The NHS page Domestic violence and abuse provides information on recognising the signs of domestic abuse and where to get help. The NHS website has a search tool to locate the nearest rape and Sexual Assault Referral Centres (SARCs).
Support organisations in England
FLOWS – Finding Legal Options for Women Survivors (also available in Wales)
FLOWS supports women with finding legal options and help to deal with domestic abuse.
Phone: 0203 745 7707
Email: [email protected]
Paladin National Stalking Advisory Service (also available in Wales)
Paladin is a service established to provide specialist advocacy and support to high-risk victims of stalking in England and Wales.
Phone: 020 3866 4107
Email: [email protected]
Women’s Aid works to provide life-saving services in England and end domestic abuse. It offers a local support directory which can be used to find local support for people experiencing domestic abuse.
Victim Support (also available in Wales)
Victim Support offers support after a crime has been committed. It has a section dedicated to domestic abuse.
24/7 helpline: 0808 16 89 111
There is also an online chat available.
Citizens Advice: Domestic violence and abuse
Citizens Advice has a page on domestic violence and abuse, including what to do if you have been affected.
Support organisations in Wales
The Safer Wales Dyn Project is a dedicated service in Wales providing specialist support for gay, heterosexual, bisexual, and transgender men who are experiencing domestic or sexual abuse.
Helpline: 0808 801 0321
Email: [email protected]
Welsh Women’s Aid runs the 24/7 Live Fear Free Helpline, offering confidential information, advice, and support around domestic and sexual abuse.
24/7 helpline: 0808 80 10 800
Text: 07860077333
Email: [email protected]
BSL Convo app: type in ‘Live Fear Free’
There is also an online chat available.
Welsh Assembly resources
The Welsh Government’s Domestic abuse: Wales page provides helplines, FAQs and help for children and adults.
Support organisations in Scotland
Abused Men in Scotland provides a free and confidential helpline for men in Scotland who are experiencing domestic abuse.
Helpline: 03300 949 395
Email: [email protected]
Hemat Gryffe Women’s Aid provides advice, support, and safe temporary refuge accommodation for Asian, Black and minority ethnic women and young people who are experiencing domestic abuse.
Phone: 0141 353 0859
Email: [email protected]
Scottish Women’s Aid works towards the prevention of domestic abuse. It runs Scotland’s 24-hour Domestic Abuse and Forced Marriage Helpline, and provides support, guidance, and resources to help women and children experiencing domestic abuse.
24/7 helpline: 0800 027 1234
Text: 07401 288 595
Email: [email protected]
Shakti Women’s Aid helps BME women, children, and young people experiencing, or who have experienced, domestic abuse from a partner, ex-partner, and/or other members of the household.
Phone: 0131 475 2399
Email: [email protected]
Scottish Government resources
The Scottish Government’s Domestic abuse: support provides information for male and female victims and helplines.
Support organisations in Northern Ireland
Domestic and Sexual Abuse Helpline
The Domestic and Sexual Abuse Helpline provides information, advice, and support to those affected by Domestic and Sexual Abuse across Northern Ireland.
Helpline: 0808 802 1414
Email: [email protected]
There is also an online chat available.
Women’s Aid Federation (Northern Ireland)
Women’s Aid is a voluntary organisation addressing domestic and sexual violence and providing services for women and children.
Phone: 028 9024 9041
Email: [email protected]
There is also an online chat available.
Northern Ireland Government resources
NI Direct’s Domestic violence and abuse page provides links to information and support.
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