Safety on public transport
There have been reports of increasing incidents on public transport threatening the safety of both passengers and staff.
Local agencies have various powers to respond to anti-social behaviour. These powers are being strengthened by the Crime and Policing Act 2026.
Responding to anti-social behaviour in England and Wales (1MB PDF)
Anti-social behaviour encompasses criminal and non-criminal behaviour that causes nuisance or harm to others. This can include noisy neighbours, vandalism, graffiti, fly-tipping, or people riding electric bikes dangerously.
Legal definitions are drawn broadly to capture a wide range of behaviours, with a focus on the impact of the behaviour (rather than defining specific acts). The Anti-social Behaviour, Crime and Policing Act 2014 defines anti-social behaviour in England and Wales as:
These definitions set the legal threshold for when certain powers can be used against perpetrators.
Out-of-court resolutions are normally sought to address anti-social behaviour, even when the behaviour could constitute a minor criminal offence.
Out-of-court resolutions could involve mediation or a caution. Home Office Anti-social behaviour powers: statutory guidance for frontline professionals says victims should be involved in out-of-court resolutions.
Where the behaviour is particularly serious or persistent, local authorities, the police and social landlords can use civil orders and other powers (largely legislated for under the Anti-social Behaviour, Crime and Policing Act 2014).
Part 1 of the Crime and Policing Act 2026 amended these powers under the 2014 act. Relevant provisions will come into force from 26 October 2026.
Local agencies can apply to the courts for civil orders that can prohibit someone from doing certain things or going to certain places or require them to do something to address their behaviour (for example, attend drug or alcohol services). Currently, there are two main civil orders:
Part 1, chapter 1 of the Crime and Policing Act 2026 will amend the 2014 act, replacing anti-social behaviour civil orders with three new forms of civil order: respect orders (for adults engaged in anti-social behaviour); youth injunctions (for children aged 10 to 17 engaged in anti-social behaviour); and housing injunctions (for adults engaged in housing-related anti-social behaviour). These changes will take effect on 26 October 2026.
The 2014 act provides for several other powers:
The government issues statutory guidance to help local agencies understand their powers.
Sections 3-5 of the Crime and Policing Act 2026 will increase maximum penalties for breaches of community protection notices and public space protection orders, and increase the length of dispersal orders and closure notices. These changes will come into force on 26 October 2026.
Victims of anti-social behaviour can report incidents to the police or to the local authority. The appropriate authority to report to will depend on the nature of the incident and arrangements in their local area.
If residents are dissatisfied with how their complaints of anti-social behaviour have been dealt with, they might be able to request an anti-social behaviour case review (previously known as a community trigger). Under this scheme, local services must undertake a review of their case if the applicant can demonstrate a minimum threshold has been met (normally that someone has made three complaints within six months). Precise arrangements for the scheme are set locally.
Responding to anti-social behaviour in England and Wales (1MB PDF)
There have been reports of increasing incidents on public transport threatening the safety of both passengers and staff.
How to take complaints about services provided by local authorities to the Local Government and Social Care Ombudsman.
The Online Safety Act 2023 aims to protect people from illegal and harmful content.