Complaining to the Local Government and Social Care Ombudsman
How to take complaints about services provided by local authorities to the Local Government and Social Care Ombudsman.
The Ethics and Integrity Commission promotes high standards in UK public life by advising public authorities and reporting to the Prime Minister.
The Ethics and Integrity Commission (EIC) is a UK public body that promotes high ethical standards in public life.
It was launched on 13 October 2025 and replaces the Committee on Standards in Public Life (CSPL). Like the CSPL, the EIC will “promote, oversee, and report on the Seven Principles of Public Life”, which was the CSPL’s core role since it devised them in 1995.
The Labour Party had committed to creating a body to oversee ethics in public life in its 2024 manifesto. On 21 July 2025, the Labour government announced plans for the EIC to oversee ethical standards.
The EIC has the following responsibilities, as set out in its terms of reference:
The EIC can examine and report on systems that are in place to uphold ethical standards in public life in England. It can only inquire into matters related to devolved administrations with their express agreement (the equivalent of the EIC in Scotland is the Standards Commission for Scotland).
It can also examine any arrangements related to the funding of political parties, elections and referendums.
The EIC CANNOT investigate individual cases of alleged ethical impropriety. The EIC is not a regulator and does not have the power to sanction individuals or bodies.
The EIC is an advisory body of the Cabinet Office. It is sponsored by the Cabinet Office’s Director of Propriety and Ethics.
The EIC has a chair and six independent members, all appointed by the Prime Minister to serve a non-renewable five year term. The EIC also has three political members nominated by the three largest parties in the House of Commons.
The EIC meets monthly, and the agenda and minutes of its meetings are available on its website.
The EIC is one of several bodies in the UK that oversee ethical conduct and standards, sometimes referred to as the “standards landscape”.
The EIC convenes the Network of Standards Bodies to share best practice and identify areas of concern. The Network has the following members (this is not an exhaustive list of standards bodies):
Further information on the standards landscape in the UK can be found in the following reports:
The seven principles of public life were first articulated in the CSPL’s first report published in May 1995: MPs, Ministers and Civil Servants, Executive Quangos. This report is known as the Nolan Report (and the principles are sometimes referred to as the Nolan Principles) after the CSPL’s first chair, Lord Nolan.
The seven principles of public life apply to anyone in public life. This includes anyone elected or appointed to public office, and all people appointed to work in the Civil Service, local government, the police, courts and probation services, non-departmental public bodies (NDPBs), and in the health, education and social care services. The EIC is the “custodian” of the principles. They are responsible for promoting the principles to public officials and public bodies, for explaining them, and for ensuring they are upheld by identifying systemic issues.
The seven principles of public life are:
How to take complaints about services provided by local authorities to the Local Government and Social Care Ombudsman.
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