Complaining to the Local Government and Social Care Ombudsman
How to take complaints about services provided by local authorities to the Local Government and Social Care Ombudsman.
The Cabinet Secretary is the Head of the Home Civil Service. They are appointed by the Prime Minister following a recruitment process.
This Insight looks at the role of Cabinet Secretary and how they are appointed.
The Cabinet Secretary (or Secretary to the Cabinet) is the Prime Minister’s most senior policy adviser, but they also support all ministers in the running of the UK Government.
They are also Head of the Home Civil Service. This covers Great Britain (including the devolved Scottish and Welsh governments) but not the Northern Ireland Civil Service or the Diplomatic Service, which are separate. Permanent secretaries of UK government departments and the Scottish and Welsh governments are responsible to the Cabinet Secretary for the effective day-to-day management of their organisations.
The position of Cabinet Secretary was created in 1916 when the modern Cabinet system was introduced by the Liberal Prime Minister David Lloyd George. This included the Cabinet Office, a government department which today supports the Prime Minister and ensures the “effective running of government”.
A Cabinet Secretary is appointed by the Prime Minister on the advice of the retiring Cabinet Secretary (currently Simon Case) and the First Civil Service Commissioner (currently Baroness Stuart of Edgbaston, a former Labour MP and now a crossbench member of the House of Lords).
Simon Case was appointed Cabinet Secretary and Head of the Civil Service in September 2020. In September 2024 he announced he would leave the post by the end of this year on health grounds. An advert for his successor was placed on the Civil Service Jobs website. The advert emphasised that the next Cabinet Secretary needed “the ability to secure the confidence of the Prime Minister and the Cabinet”.
The First Civil Service Commissioner heads the Civil Service Commission, a statutory body which ensures that appointments to the Home Civil Service are made openly and on merit. Baroness Stuart chaired “a full fair and open external competition” for the post of Cabinet Secretary. Other panel members included Lord Gus O’Donnell (a former Cabinet Secretary), Dame Sharon White (a former Chair of John Lewis and former Second Permanent Secretary of HM Treasury) and Brian McBride (Lead Non-Executive Director on the Board of the Ministry of Defence).
The Cabinet Secretary attends all meetings of the UK Cabinet (unless “unavoidably absent”) and is responsible for the “smooth running” of Cabinet meetings and for preparing records of its discussions and decisions.
According to the Cabinet Manual (PDF), the Cabinet Secretary is also responsible for advising the Prime Minister on:
If there is a change of government at a general election, the Cabinet Secretary may:
Other responsibilities not listed in the Cabinet Manual include:
More broadly, Lord Young of Old Windsor (a former Private Secretary to Queen Elizabeth II) has described the Cabinet Secretary as part of the “so-called ‘Golden Triangle’” which navigates potentially difficult constitutional scenarios. The other two parts are the Monarch’s Private Secretary and the Principal Private Secretary to the Prime Minister. Lord Young observed that:
Each of these figures understands the constitutional imperative of building and maintaining the highest level of trust, integrity and mutual understanding in their communications with each other.
About the author: Dr David Torrance is a researcher at the House of Commons Library, specialising in the constitution.
Image credit: Smuconlaw on Wikimedia Commons, CC BY-SA 3.0
How to take complaints about services provided by local authorities to the Local Government and Social Care Ombudsman.
A briefing paper which "maps" (or summarises) the main elements of the United Kingdom's uncodified constitution.
A briefing on the Church Appointments (Repeal of Discriminatory Provision) Bill 2026-27