Flood risk management and funding
This briefing paper provides an overview of flood and coastal risk management in the UK, including which bodies manage risk, current policy on flood risk management, and how flood funding works.
Documents to download
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Energy complaints and the Energy Ombudsman (82KB PDF)
This short note outlines complaints routes against energy companies. It also outlines the roles of Ofgem, the Energy Ombudsman, and of Consumer Focus, which is about to be abolished. It explains the (limited) routes of further appeal once the Energy Ombudsman has made a final decision. Finally, it explains the planned complaints arrangements and code of practice for the forthcoming Green Deal.
Documents to download
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Energy complaints and the Energy Ombudsman (82KB PDF)
Related posts
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Help with energy efficiency, heating and renewable energy in homes
This briefing outlines the various financial support available across the UK for installing energy efficient measures, heating and renewable energy in homes.
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Petrol and diesel prices
Petrol and diesel prices hit record highs in July 2022. They had fallen back substantially, but have spiked since the start of the Middle East conflict.
